At zadbaj, your privacy is treated with the same seriousness as platform security. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold over it as a registered player on the zadbaj platform.
Six core commitments that define how zadbaj handles the personal data of every registered player.
All data transmitted between your device and the zadbaj platform is protected by 256-bit SSL encryption, making it unreadable to any third party in transit.
zadbaj does not sell, rent, or trade your personal data to advertisers or any unaffiliated third party. Your information is used solely to operate and improve the platform.
We collect only the data necessary to verify your identity, process payments, and provide a safe, compliant betting environment. Nothing more.
You have the right to access, correct, or request deletion of your personal data at any time by contacting support@zadbaj.win. We respond to all valid requests promptly.
Payment details processed via bKash, Nagad, Rocket, Upay, Visa, and Mastercard are handled by certified payment processors under their own security standards. zadbaj does not store full card numbers.
When this Privacy Policy is updated, we notify registered players via the platform and update the effective date. Continued use of the platform after a policy update constitutes acceptance.
zadbaj is committed to protecting the privacy and personal data of every player on its platform. We understand that the data you share with us is sensitive, and we take our responsibility to handle it with care extremely seriously. This Policy sets out a transparent and complete account of our data practices so that you can make an informed decision about using the zadbaj platform.
This Policy should be read alongside the zadbaj Terms & Conditions, which govern the overall contractual relationship between you and zadbaj. In the event of any conflict between this Policy and the Terms & Conditions with respect to data handling, this Policy shall take precedence.
This Policy applies to all personal data collected through the zadbaj website at zadb aj.win, including via desktop browser, mobile browser, and any associated mobile application where applicable. It covers data collected during account registration, identity verification, deposits, withdrawals, betting activity, customer support interactions, and general browsing of the platform.
zadbaj collects the following categories of personal data. The specific data points collected at any given time depend on how you interact with the platform.
zadbaj collects personal data through the following means:
The majority of the personal data we hold is provided directly by you when you: register an account on the platform; complete identity verification (KYC) by submitting documents; make a deposit or request a withdrawal; contact our support team; set responsible gaming limits; or participate in promotional offers.
When you access and use the zadbaj platform, certain technical and usage data is collected automatically through cookies, log files, and similar tracking technologies. This includes your IP address, browser type, device identifiers, and your navigation behaviour on the platform. Please refer to Section 8 (Cookies & Tracking) for full details.
Where you submit documents for KYC verification, zadbaj may use third-party identity verification service providers to authenticate those documents. These providers may return verification results and risk scores to zadbaj. We select only reputable, certified providers for this purpose and govern the relationship through data processing agreements.
When you initiate a deposit or withdrawal, your payment provider (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank) transmits transaction confirmation data to zadbaj. This data is limited to what is necessary to confirm transaction status and match the payment to your account. We do not receive or store sensitive authentication credentials from your payment provider.
zadbaj processes your personal data only where a lawful basis exists for doing so. The primary legal bases we rely on are as follows:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Processing deposits and withdrawals | Performance of a contract with you |
| Identity verification (KYC) | Legal obligation and legitimate interests (fraud prevention) |
| Fraud detection and security monitoring | Legitimate interests (platform security and protection of players) |
| Responsible gaming monitoring and interventions | Legitimate interests and legal obligation |
| Customer support communications | Performance of a contract and legitimate interests |
| Marketing and promotional communications | Consent (you may withdraw consent at any time) |
| Platform analytics and performance improvement | Legitimate interests |
| Retention of transaction and betting records | Legal obligation |
zadbaj uses the personal data it collects for the following purposes:
zadbaj does not sell, rent, or trade your personal data to any third party for their independent commercial use. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
When you make a deposit or request a withdrawal, we share the transaction details necessary to execute that payment with the relevant payment processor (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or City Bank). Each processor operates under its own privacy policy and security standards.
Where KYC verification is required, we share identity document images and related data with our certified identity verification partners for the sole purpose of confirming document authenticity and your identity. These partners are contractually prohibited from using the data for any other purpose.
Third-party game studios (including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe) may receive a limited session token and player identifier to facilitate game loading and result recording. No financial data or full identity data is shared with game providers beyond what is technically necessary to operate the game session.
zadbaj will disclose personal data to competent authorities where required to do so by applicable law, court order, or legitimate regulatory request. In such cases, we disclose only the specific data required and, where legally permitted, will notify you of the disclosure.
In the event of a merger, acquisition, or sale of all or substantially all of zadbaj's assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players before any such transfer takes effect and before your data becomes subject to a different privacy policy.
zadbaj retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account registration data (active account) | Duration of account + 5 years after closure |
| KYC identity documents | Duration of account + 5 years after closure |
| Transaction and payment records | 7 years from transaction date |
| Betting and gaming activity logs | 5 years from the date of each activity |
| Customer support communications | 3 years from the date of the interaction |
| Responsible gaming records | Duration of exclusion/limit + 5 years |
| Marketing consent records | Until consent is withdrawn + 1 year |
After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual. Anonymised, aggregated data may be retained indefinitely for analytical purposes.
zadbaj uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. The following categories of cookies are used on the zadbaj platform:
These cookies are essential for the platform to function. They enable core functionality such as session management, secure login, and fraud prevention. These cookies cannot be disabled without rendering the platform inoperable.
These cookies remember your preferences (such as preferred language settings and display options) to provide a more personalised experience. They are not strictly necessary but improve usability.
zadbaj uses analytics tools to understand how players navigate the platform, which pages are most visited, and where technical errors occur. This data is used in aggregate to improve platform performance and is not used to personally identify individual players beyond what is already held in their account.
You can control and manage cookies through your browser settings. Instructions for managing cookies vary by browser; please consult your browser's help documentation for guidance. Please note that disabling strictly necessary cookies will impair your ability to use the zadbaj platform.
zadbaj implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, zadbaj will notify affected players without undue delay and take all reasonable steps to contain and remediate the breach.
As a zadbaj player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact support@zadbaj.win with the subject line "Data Rights Request". We will acknowledge your request within five (5) business days and respond fully within thirty (30) days.
The zadbaj platform is strictly intended for adults aged 18 years and above. zadbaj does not knowingly collect, solicit, or store personal data from any individual under the age of 18. If you are under 18, you must not use the zadbaj platform or provide any personal data to us.
If zadbaj becomes aware that personal data has been collected from an individual under the age of 18, that Account will be immediately suspended, all data relating to the Account will be deleted, and any funds held in the Account will be returned to the payment source in accordance with our underage account policy.
If you are a parent or guardian and believe that your child has registered an account on the zadbaj platform, please contact us immediately at support@zadbaj.win with the subject line "Underage Account". We will investigate and take action within 24 hours of receipt.
The zadbaj platform may, from time to time, contain references to third-party services such as game providers, payment processors, or responsible gaming resources. This Privacy Policy applies only to the zadbaj platform itself. If you navigate to a third-party website or service via a link on the platform, that third party's own privacy policy will govern the collection and use of your data while on their platform.
zadbaj is not responsible for the privacy practices of any third-party websites, services, or platforms, and we encourage you to review the privacy policy of any third-party service you access.
zadbaj reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will notify registered players by posting an update notice on the platform homepage and, where appropriate, by sending a notification to the email address registered to your account.
The updated Policy will specify its new effective date at the top of the document. We encourage you to review this Policy periodically to stay informed of how your data is handled. Your continued use of the zadbaj platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
If you do not agree with any changes to this Policy, you must cease using the platform and request account closure by contacting support@zadbaj.win.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way zadbaj handles your personal data, please contact our dedicated data support team using the details below. All requests must be submitted in writing.
For questions about responsible gaming or self-exclusion, please visit our Responsible Gaming page. For the full contractual terms governing your account, please review our Terms & Conditions.
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